PC FIXit
1. A customer had taken his Desktop PC to a local agency for repair, and was told the machine was un-repairable. PC FIXit has the machine running in 15 minutes. The local agency had not noticed a simple fault.
2. A customer requested a printer repair. This turned out to be a simple paper jam. The printer cartridge was exhausted. PC FIXit was able to source a replacement cartridge.
3. A customer asked that an old Desktop PC running Windows 98 be made able to run an email package. The machine was serviced and optimized and wired to share an internet connection with another PC.
4. A customer was using a mobile-phone USB plug-in on his Desktop PC to provide Internet connectivity. The data rate varied from 1 to 2 kB/second. Terribly slow. PC FIXit was able, with the addition of one R 50-00 component to increase the data rate to 200 kB/second.
5. A customer was sharing a dot matrix printer between a number of office-workstations. Although the quality of the printout was not equal to that of modern printers the media were much less expensive. The printer was using one of the workstations as a print-server. The noise from the printer was annoying the customers and the staff. PC FIXit sourced a stand-alone print-server and installed the printer in a service area, separate to the office space.
Household FIXit
1. A customer had a malfunctioning mains-powered handheld food mixer-blender. Household FIXit determined that one journal bearing in the gear-box was worn. Household FIXit rebuil;t the bearing with compatible material at a cost equal to about 20% of the replacement cost of the machine.
2. A pensioner-customer had a non-functional mains powered food processor. She had bought the machine second-hand. Household FIXit located a broken switch and was able to repair the switch.
3. A pensioner-customer had a mains-powered hand held food mixer. The handle of the plastic jug used by the machine was badly cracked. Household FIXit was able to repair the plastic handle so as to restore or exceed its original strength.
4. A pensioner customer had a non functional audio power amplifier. Household FIXit located a simple fault and repaired it.
5. A pensioner customer had a dysfunctional record-player in his sound system. Household FIXit determined that the stylus was badly worn and was able to source a replacement stylus.
6. A pensioner customer had a non-functional audio cassette deck in his sound system. Household FIXit determined that the capstan drive belt had decomposed: Nothing significant remained of it. No replacement was commercially available in the Eastern Cape. Household FIXit, after considerable research and experimentation, managed to fabricate a belt.
7. A pensioner customer had a dysfunctional second-hand gas stove. Household FIXit was able to confirm that there was no gas leaking in the stove. Household FIXit cleaned, assembled and tested the stove and pointed out to the owner the parts that were irreparably broken or missing. Some 90 % of the original functionality was confirmed functional or restored.
8. A pensioner customer has a dysfunctional garden gate catch designed by some other agency. Household FIXit devised a modification to the mechanism which rendered it fully functional. No charge.
9. A pensioner customer had two non functional bass loudspeakers in his second-hand sound system. Household FIXit determined that the cone-suspension had become brittle and broken up, allowing the voice-coil to strike the magnet pole-faces. Household FIXit devised ways to replace the suspension for a fraction of the cost of new speakers.
Motorcar FIXit.
1. A customer had a 1960's Volkswagen Combi with a 6-volt electrical system. Motorcar Fixit was able to modify various systems so as to run on 12 volts.
2. Motorcar FIXit's owner had a 9 year old vehicle with a leaking door seal. Motorcar FIXit was able to reset the plastic seal's 'memory' so that it again perfored as intended.
Business Ad Hoc Personal Assistant (BAHPA) FIXit.
1. A customer was employed in one business while also running a personal business of her own. On one occasion she found herself committed to customers of both businesses at the same time. BAHPA FIXit was able to address the needs of one customer (delivery of material) while the customer attended to the other.
